“Justice delayed is justice denied and people are already distressed when they approach the office.” -Beverley Wakem
### ODT Online Thu, 16 Feb 2012
Ombudsman snowed under
The Office of the Ombudsmen is in “crisis”, with a bulging backlog of cases due to lack of investigators and existing staff underpaid and in some cases being worked to death, Ombudsman Beverley Wakem says. Appearing before Parliament’s government administration committee yesterday, Ms Wakem said the office was under “considerable pressure” in terms of staffing and funding and had been for the past three years. Ms Wakem said the office’s baseline funding had been established on the basis it would be actively working on 800 to 1000 cases at any one time. However, actual case numbers had been far higher than that for some time and been close to 2000 at one point last year. It was currently handling about 1854.
### ODT Online Tue, 21 Feb 2012
Editorial: Watching the watchdog
A disconcerting report on the Ombudsman’s office emerged quietly last week. For those unfamiliar with its tasks and responsibilities, this is the office to which people can turn when they feel they have been wronged or disadvantaged by a government department or any other office or organisation of state.
Posted by Elizabeth Kerr