DCC: Residents’ Opinion Survey 2014

Remember last year’s DCC Comms spin on the ROS results?
Another farce this year, look at the Council’s headline.
[in case DCC won’t say it] “DEEP DISSATISFACTION WITH STADIUM BLOWOUTS AND THE CITY’S STALLED ECONOMY”

████ DCC: Public finance forum [invitation]
Tuesday 12 August 2014 at 5:30 – 7:30 pm | Venue to be confirmed

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Residents’ Opinion Surveys
These surveys measure residents’ satisfaction with the Council’s performance and with Council owned facilities. The output of the surveys enables the Council to assess the extent to which the Council has met its performance objectives.

Dunedin City Council – Media Release
Residents’ Satisfaction Still on the Up

This item was published on 28 Jul 2014

Residents’ satisfaction with the Dunedin City Council’s performance continues to rise. Results of the 2014 Residents’ Opinion Survey, released today, show 58% of respondents are satisfied or very satisfied with the DCC’s overall performance. This is the highest level recorded since the question was first asked in its current form in 2003. The survey also shows significant increases in satisfaction with customer service (Customer Services Agency up nine percentage points to 88%), communication (FYI newsletter up seven points to 77%), the suitability of the roading network for cyclists (up seven points to 29%) and retention of businesses and jobs (up six points to 22%).

Acting General Manager Services and Development Nicola Pinfold says, “These substantial jumps in satisfaction are fantastic and reflect the organisation’s hard work and commitment.” Mayor of Dunedin Dave Cull says, “It’s great to see satisfaction with economic development and cycle facilities moving in the right direction. These are two key areas where the Council has been putting in a particular effort.”

Once again, satisfaction was highest with the Dunedin Botanic Garden, Otago Settlers Museum, Dunedin Public Libraries and rubbish collection – with satisfaction scores of more than 90% in these areas. Decreases in satisfaction were noted with the Dunedin Ice Stadium (down 10 percentage points to 71%), stormwater services (down seven points to 59%), the look and feel of the South Dunedin retail area (down six points to 25%) and traffic flow at peak times (down six points to 47%).

Survey respondents identified encouraging economic development, reducing DCC spending, debt and rates, providing cycleways and improving the look and feel of the city as the top priorities for the DCC over the next 12 months. Mr Cull says, “The overall results are pleasing and show the DCC is increasingly responding to the needs of Dunedin residents. The information gathered through the survey will help the Council as we begin preparing our Long Term Plan for 2015-25.”

Of 4,500 residents randomly selected from the electoral roll and invited to complete the survey, 1,248 did so – a response rate of 27.7%. A further 705 residents independently chose to complete the survey online. The results of the ‘opt-in’ sample are analysed separately, but still provide the DCC with valuable feedback on how it can improve its services. The survey was carried out by independent research company Key Research of Tauranga. [We can’t possibly contract Dunedin companies because they might conduct honest research or sneak in survey questions DCC won’t approve for the results it doesn’t want, horror!]

█ www.dunedin.govt.nz/ros

Contact Mayor of Dunedin on 027 434 6917.

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Related Posts and Comments:
27.6.13 State of the City —DCC or Dunedin? [2013 ROS here]
13.6.12 DCC: 2012 Residents’ Opinion Survey
25.4.11 Oh wait, you mean…. | 2011 Residents’ Opinion Survey
1.5.10 DCC: Residents’ Opinion Survey – complete it online
6.7.09 DCC 2009 Residents’ Opinion Survey

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Posted by Elizabeth Kerr

Jints, this one’s forya

On science communication . . .

Uploaded: May 7, 2012. TheXRelease.
The Lorax By Dr Seuss’s (1972)WebRiP XviD_X-Release
Copyright for this special is owned by “The Cat in the Hat Productions” and current distributors. This is for Entertainment/Educational Purposes only.

“The Lorax is a children’s book written by Dr. Seuss and first published in 1971. It chronicles the plight of the environment and the Lorax, who speaks for the trees against the greedy Once-ler. As in most Dr. Seuss works, most of the creatures mentioned are original to the book. [text]

The book is commonly recognised as a fable concerning industrialised society and the danger it poses to nature, using the literary element of personification to give life to industry as the Once-ler (whose face is never shown in any of the story’s illustrations or in the television special) and to the environment as the Lorax.

The book was adapted as an animated musical television special produced by DePatie-Freleng Enterprises, directed by Hawley Pratt and starring the voices of Eddie Albert and Bob Holt. The line about Lake Erie was spoken by one of the Humming-Fish as they marched out of the river at the foot of the Once-ler’s factory. The special also features more of an in-depth look at the problems, including the Once-ler arguing with himself about what he is doing, and at one point asking the Lorax if shutting down his factory (and putting hundreds of people out of a job) is really the answer. Many of the Lorax’s arguments seem to be focused on how “progress progresses too fast”, in a sense arguing that things might’ve been better if the Once-Ler had come to a balance with the forest and slowed down production of the Thneeds.”

Wikipedia: The Lorax | Dr. Seuss | Political messages of Dr. Seuss

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Related Posts and Comments:
13.1.14 Taking to water like a duck on oil
24.12.13 Daaave’s $47 million Christmas present to Jinty. We’re paying.

Russell Garbutt at ODT Online:
20.1.14 Global vs the DCC

Jinty MacTavish at ODT Online:
9.1.14 On ethics and hypocrisy…
12.1.14 Climate change policy, cycle investments
20.1.14 Fossil fuel position based on science, best interests
20.1.14 Renewables, jobs and local governance

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Posted by Elizabeth Kerr

What’s Syd really up to at DCC, given the history, forgetting Cull

Haha, Syd’s preaching there’s a lot in it for Dunedin if offshore drilling for oil and gas proceeds. We would say, matter-of-factly, only a minor few businessmen will ‘profiteer’, the rest of us won’t see a cent, ever. He’s a simple guy. It’s more about who he knows and how he can be used by them. He’s THE ONE to force out of Council in 2013, IF he decides to stand again. His age is working against him plus he’s got the Taieri subdivisions to keep him busy. Dependably, the mob will find someone to fill his boots. Like nothing happened.

[However, What if? troops, fact-finding has never been so much fun.]

Cr Syd Brown, chairman of the Dunedin City Council’s finance, strategy and development committee, said it did not matter when drilling occurred, and the “real positive” was Dunedin remained on the company’s radar. “It’s really a matter of when it does happen that we make every post a winner, so that that opportunity can be spread over the economy of Dunedin.”

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### ODT Online Thu, 2 Aug 2012
Oil drilling off Oamaru postponed
By Chris Morris and Simon Hartley
Dunedin remains in the running to become an oil base, despite the decision by oil giant Anadarko Petroleum to delay bringing a drilling rig into southern waters, a Dunedin city councillor says. It was confirmed yesterday Anadarko had deferred bringing a rig to the Canterbury Basin, offshore from Oamaru, until the summer of 2013. The company had planned to start drilling off the coasts of Raglan, Canterbury and Otago last summer, but that was delayed to October this year because of a global shortage of rigs. Yesterday’s news of a further delay prompted mixed reactions in Dunedin, which could benefit from becoming an oil base if drilling proceeded.
Read more

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Related Post and Comments:
28.7.12 Pokie fraud: ODT fails to notice own backyard

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Posted by Elizabeth Kerr