Tag Archives: Enterprise Dunedin

Jafas, come hither…. it’s alright here if warped

Douglas Field Published on Jan 7, 2016
Climate Change Panic 8 1 16
‘Green’ Mayor Cull panics over floods in Dunedin and blames ‘climate change’ and sea level rise as the cause. Promptly debunked by local climatologist and hydrologist as absurd.

Commenting at ODT Online
macfod, unduly negative and downcast —not a local economist like John Christie (Enterprise Dunedin), or a Terence Davies (DVML) – who place reliance on bought multipliers to talk up sweet virtue and powers of attraction.
blip blurp blop

Dave Cull couldn’t sell toffee
Submitted by macfod on Fri, 08/01/2016 – 7:33am.

Oh my god, what a big draw it would be saying that we have places such as ..

Cadburys – a factory! Farmers Market and bacon butties – a joke! Museum – visit it once only. St Clair beach – it’s eroding and DCC are doing nothing about it.

What [they] are promoting [is] where they have spent money . . . stadium – unused cycle lanes. I love Dunedin but get so frustrated that we are not growing and not attracting jobs..

Aucklanders are already buying our property, but as investments as the rental returns at approx 8% make it good business.
Read more

New Zealand Herald: Dunners in drive for Jafas to roll down to Deep South

INFLUX….
jaffa-race Dunedin Cadbury Chocolate Festival [dunedinnz.com]

Jafa is a slang term (usually pejorative) for a resident of Auckland, New Zealand. It is the acronym for Just Another Fucking Aucklander. The term is also misspelled as Jaffa, a chocolate confection from Dunedin.

Posted by Elizabeth Kerr

*Image: dunedinnz.com – Jaffa Race, Baldwin Street

alright ● all right ● alright ● all right ● alright ● all right ● alright

36 Comments

Filed under Business, Climate change, Cycle network, DCC, Democracy, Dunedin, Economics, Enterprise Dunedin, Geography, Media, Name, New Zealand, People, Politics, Project management, Property, Tourism, Travesty, What stadium

DCC: Business survey to rate council service

█ Note: the online survey is anonymous.

Dunedin City Council – Media Release
Business sector asked to rate DCC service

This item was published on 30 Nov 2015

The Dunedin City Council today released an online business survey to check how its services are being perceived by Dunedin’s business people.

The DCC committed to introducing a proactive and business-friendly approach across the DCC when it launched Dunedin’s Economic Development Strategy in 2013.

The online survey asks Dunedin business people to think about the service they have received from DCC staff over the past eight months. The survey results will be compared with the answers received by the DCC’s Enterprise Dunedin business unit from the first survey which was launched in April.

The survey specifically targets businesses which had direct contact with the DCC over the past eight months – those identified will receive an email asking them to complete the anonymous survey.

General Manager Services and Development Simon Pickford says the survey will help to gauge where things have improved and identify areas that still need to be addressed.

“The results from this survey allow us to see if we are heading on the right track by analysing how we have fared over the past eight months. But more importantly this survey marks the start of an ongoing quarterly report which will track the satisfaction of business people who have used the DCC’s services.”

Mr Pickford says that in the past the DCC’s business friendliness hasn’t been well measured but this new measure is a further step toward solving that problem.

“This is about creating a better two way conversation with business owners around town and about the type of service they are receiving. We aim to consistently be more business friendly. This is the start of more regular reporting on business satisfaction.”

█ The survey will close on 11 December 2015 for analysis.

Contact General Manager Services and Development on 477 4000.
DCC Link

█ Read the report (dated 20 May 2015) for the last business survey here.

Posted by Elizabeth Kerr

6 Comments

Filed under Business, DCC, Democracy, Dunedin, Economics, Enterprise Dunedin, Hot air, New Zealand, OAG, Ombudsman, People, Politics, Project management, Property, Tourism, Town planning, Transportation, Urban design, What stadium

Lively dialogue with DVML’s Terry Davies —Not ! #LGOIMA #Stadium

Received from Calvin Oaten
Sat, 28 Nov 2015 at 5:35 p.m.

—–Original Message—–
From: Calvin Oaten
Sent: Sunday, 1 November 2015 10:10 a.m.
To: Sandy Graham
Cc: Dave Cull; Sue Bidrose
Subject: [LGOIMA] Request

Hello Sandy,
I have been reading the annual reports of Dunedin Venues Management Ltd (DVML) and am somewhat uncertain as to the true position regarding the matter of charges/fees for the use of the Stadium. We were given a detailed report in the 2014/15 Annual Plan wherein it [was] disclosed that the DCC/ratepayers would be making a one off lump sum of $2.271m to DVML by way of calling up unpaid capital. Then there is to be $715k per annum paid also by way of calling up unpaid capital. An event attraction fund of $400k per annum, source ratepayers? These two annual sums are I believe revenue to DVML. We won’t talk about the later decision to fund $2m per annum as a rent subsidy to DVL, due to DVML’s inability to meet the $4m rent required towards DVL’s debt reduction.
There is no mention of the Stadium in the 2015/16 Annual Plan with any reference to funding shortfalls even though both DVML and DVL continue to run deficits.

Zeroing in on sports events held in the Stadium (because that is its primary purpose) I see that in 2013 there was (sic) 44 events attracting 205,511 attendees.
In 2014 there were 39 with 206,123 there and in 2015 for 33 events 174,575 turned out in support.

DVML showed revenue of $6.085m in 2012 and $8.205m in 2013. These were of the Stadium only, thereafter it includes the Edgar Centre, the DCC Convention Centre plus the Ice Stadium management. This brought about an increase in revenue to $9.127m for 2014 and $9.960m in 2015. Similar pattern for the operating expenses over those same years.

In order to enable one to get an assessment of where these obviously inadequate revenues come from I would request under the [LGOIMA] the following points;

1. The main events being rugby, which of the ORFU, the Highlander Franchise or the NZRFU staged what events over those years? What was the rental received by DVML from those respective bodies per event and do they figure in the revenue statements?

2. What was the amount of revenue received from the other lesser codes which used the same facilities?

With respect to the Operating Expenses outlined in the reports, 2012 as $3.862m, 2013 $3.589m, 2014 $4.361m and 2015 $5.407m.

1. Of those expenses I would request under the [LGOIMA] the amounts of those expenses which could be described as paid inducements or subsidies to perform in the Stadium, albeit sports and concerts?

I trust that this information could be made available within the statutory twenty-one days and thank you in anticipation.

Cheers,
Calvin Oaten

Terry Davies (1) 194022Terry Davies, DVML Chief Executive [via whatifdunedin]

From: Terry Davies
Subject: FW: [LGOIMA] Request
Date: 27 November 2015 3:53:09 pm NZDT
To: Calvin Oaten

Dear Mr Oaten

I refer to your email dated 1 November which has been referred to DVML to respond. I have responded directly to your questions below:

1. The main events being rugby, which of the ORFU, the Highlander Franchise or the [NZRU] staged what events over those years? What was the rental received by DVML from those respective bodies per event and do they figure in the revenue statements?
The rental received for these events is withheld under section 7(2)(h) and (i) of the Local Government Official Information and Meetings Act 1987 to allow DVML to carry out commercial activities without prejudice or disadvantage.

2. What was the amount of revenue received from the other lesser codes which used the same facilities?
The revenue received for these events is withheld under section 7(2)(h) and (i) of the Local Government Official Information and Meetings Act 1987 to allow DVML to carry out commercial activities without prejudice or disadvantage.

With respect to the Operating Expenses outlined in the reports, 2012 as $3.862m, 2013 $3.589m, 2014 $4.361m and 2015 $5.407m.

1. Of those expenses I would request under the [LGOIMA] the amounts of those expenses which could be described as paid inducements or subsidies to perform in the Stadium, albeit sports and concerts?
The expenses incurred and event attraction funding for these events is withheld under section 7(2)(h) and (i) of the Local Government Official Information and Meetings Act 1987 to allow DVML to carry out commercial activities without prejudice or disadvantage.

DVML’s audited annual accounts are published which shows revenue and operating costs and this is available on line at http://www.dunedin.govt.nz/__data/assets/pdf_file/0006/519711/Dunedin-Venues-Management-Limited-2015-Annual-Report.pdf

You are entitled to have this decision reviewed by the Ombudsman.

Yours sincerely
Terry Davies

———————————————

From: Calvin Oaten
Subject: Fwd: [LGOIMA] Request
Date: 28 November 2015 12:08:46 am NZDT
To: Sue Bidrose

Hello Sue,
You will have been aware of my queries expressed recently via the [LGOIMA], re the DVML revenue [breakdown].
Well I would have to say that the reply as received is totally underwhelming. This would have to be the most condescending, snivelling, performance by a highly positioned manager one could expect. Hiding behind a clause in a flawed piece of legislation to deny a citizen stakeholder information which ought to be available, on the grounds that it would compromise the company in carrying out its business without prejudice or disadvantage is nothing but
a complete ‘cop-out’ by a less than forthright person. Unless there is detail showing activities detrimental to achieving maximum returns to the company, then I find it a disingenuous and rude dismissal of an honest request.

Sue, I am dissatisfied with his response but if you think it is the way it should lie, then I would be deeply disappointed. I would appreciate your comments as I treat this as a serious affront.

Cheers,
Calvin

[ends]

█ In other developments, ICC felt the need to secure games for its stadium. What have Terry Davies, (“make it work”) Dave Cull and Sue Bidrose been up to in behind ?

### ODT Online Fri, 27 Nov 2015
Rugby: Highlanders private investors revealed (+ video)
A group of South Island private investors has been granted a five-year licence to run the Highlanders. The group, headed by Ticket Direct boss Matthew Davey, has taken a 77% stake in the Dunedin-based Super Rugby franchise, with Otago, Southland and North Otago Provincial Unions having a 13% stake. New Zealand Rugby (NZR) retains a 10% share for the first two years.
Read more

Otago Daily Times Published on Nov 26, 2015
Highlanders private investors revealed

29.11.15 ODT: Rugby: New operators for Highlanders
The Invercargill City Council has underwritten the venture to the tune of up to $500,000 in return for one guaranteed game at Rugby Park each year for the next five years.

29.11.15 ODT: Canadian finds his ticket to success
Matthew Davey says the Highlanders helped make him – now he is ready to help return the favour. The Dunedin businessman says he started the company he founded, Ticket Direct, at Carisbrook in 1999, and it has since grown into a multinational entity based in Dunedin.

Related Posts and Comments:
6.10.15 DCC v Tauranga CC + costly stadium cycle/walkway :[
18.9.15 Tsunami stadium #DUD
● 29.7.15 Otago power consumers pay stadium debt, SO SORRY
● 24.7.15 Stadiums: Auckland works to limits —Dunedin, never
30.6.15 DCC low lifes #RugbyDebtStadium
● 18.5.15 DCC laundering – wring out Regent Theatre Trust, pump DVML
● 11.4.15 Stadium Tides = Subsidies (new English)
● 20.3.15 Stadium costs +$20M per annum, against one Fleetwood Mac…
10.3.15 *Surprise!* Farry’s f.u.b.a.r. Stadium not attracting first year Efts
1.3.15 DCC: DCHL/DVL/DVML limited half year result | Term borrowings…
28.2.15 Blonde ‘lawyer’ takes over DVML —expect no change
2.1.15 Stadium: Online petition to pressure $1M donation
14.12.14 ‘Stadium liability’, from the ODT unprintable letters file
1.12.14 Stadium Editorial Support strategy —ODT
1.12.14 Stadium Review: LGOIMA request and 2009 Town Hall speeches
22.11.14 ODT puffery for stadium rousing ?
● 21.11.14 Stadium Review: Mayor Cull exposed
● 19.11.14 Forsyth Barr Stadium Review
15.11.14 Stadium #TotalFail
12.11.14 DVML: Two directors gone before release of stadium review
● 8.10.14 Stadium: Liability Cull warns ratepayers could pay more to DVML
● 6.10.14 Stadium misses —like it would ever happen, Terry
4.10.14 DCHL & DVML: Call for directors
30.9.14 DCHL financial result
● 25.9.14 DVML on Otago Rugby and Rod
13.9.14 DVML and ORFU refuse to disclose 2012 Otago Rugby deal
10.9.14 Stadium: Behaviours at Suite 29 (intrepid tales)
1.8.14 DVML and the “Otago Rugby” deal (sponsorship and payments)
22.7.14 DVML catering and commercial kitchens….
21.7.14 DVML: No harassment policy or complaints procedure II
16.7.14 Stadium: Out of the mouths of uni babes…. #DVML
● 15.7.14 Rugby stadiums not filling #SkyTV
1.7.14 Southern Region, serving itself —or professional rugby (and Sky TV)
27.6.15 Stadium costs $23.4144 million per annum
24.6.14 Stadium: DVML, mothballing, and ‘those TVs’ #LGOIMA
23.6.14 DCC Annual Plan 2014/15 + Rugby and Rates
● 18.6.14 Crowe Horwath Report (May 2014) – Review of DVML Expenses
9.6.14 DVML: Crowe Horwath audit report (Hedderwick)
2.6.14 Stadium costs ballpark at $21.337 million pa, Butler & Oaten
● 20.5.14 Tim Hunter on Ward, McLauchlan, Hayne #Highlanders
7.5.14 Stadium: Jeff Dickie on costs
17.4.14 Aussie wine – NO parallels at DCC/DCHL/DVML/DVL/Delta/ORFU
3.4.14 DVML: Lost in transaction II (flatscreen TVs)
3.4.14 DVML: Lost in transaction (flatscreen TVs)
22.3.14 DVML, ‘Money for jam…..fig jam’
11.2.14 Stadium: ‘Business case for DVML temporary seating purchase’
● 11.12.13 Highlanders “Buy Us” entertainment: Obnoxious, noxious PROFESSIONAL RUGBY —stay away DCC !!!

Posted by Elizabeth Kerr

20 Comments

Filed under Business, DCC, Democracy, DVL, DVML, Economics, Events, Highlanders, Hot air, Name, New Zealand, NZRU, OAG, Ombudsman, ORFU, People, Politics, Project management, Property, Site, Sport, Stadiums

DCC : Enterprise Dunedin : Gigatown —DEEP QUESTIONS

Received.

Anonymous
Submitted on 2015/07/29 at 9:47 am

Where is the Gigatown?
What has been accomplished since February?
What happened to the $50K for “key projects”?
Who is employed by the Digital Office, on the ground, currently?
Where is the new office, the physical presence, supposedly in George St?
What has happened to the $200K approved by Council from July 2015 onwards?
What has happened to the Project Coordinator Position in Enterprise Dunedin? And the associated $100K also approved by Council?
Where is the social media campaign, supposedly delegated to Digital Office in June?
Where is the PR campaign, supposedly awarded to Glow PR in June?
Where is the Gigabit WiFi, supposedly delegated to Digital Office in June?
Where are the companies who moved to Dunedin on the back of the win?

Does the DCT still meet weekly on Mondays? Where are the reports of these meetings?

In short, where is the “game-changing economic boost” promised by the same Mayor who is off to China to explore the next “huge potential”?

Gigatown Dunedin – Plan for Success FINAL
via chorus.co.nz

[excerpt – click to enlarge]Gigatown Dunedin Plan for Success FINAL [chorus.co.nz] excerpt

Virtual Eye Published on Jun 12, 2014
Gigatown Dunedin
#GigatownDunedin is Dunedin’s answer to Chorus’s Gigatown competition. As part of the competition, businesses had to answer five questions put forward by Chorus. This is how ARL answered those questions, on behalf of our hometown.
(In October 2013, Chorus announced that one town in New Zealand would receive the fastest internet in the Southern Hemisphere at extraordinarily cheap prices.)

Otago Daily Times Published on Nov 17, 2014
Gigatown Dunedin Stage2
This #gigatownDUN video is part of Dunedin’s entry into the #gigatown New Zealand competition, the video accompanies the written submission in the final round, the Plan for Gig Success.

Dave Cull student union bollard [20141008_195305]OUSA poster bollard

Related Posts and Comments:
28.7.15 Vandervis identifies mayoral JUNKETS #China —with gloss…
24.7.15 Dunedin not an IT city, compared
21.7.15 Dunedin to host LGNZ 2016 conference —FFS TIME TO TAKE IT OUT
9.6.15 City promotion: moral fibre
5.2.15 Tony Avery is “somebody’s” pet #gigatown lapdog
6.11.14 DCC pals up with Chorus —gigatown and telecoms cabinets
14.2.14 DCC: Broadband AND bicycles #fraudband speed
29.10.13 DCC (EDU) invents new job! —Gigatown/Digital Office

Posted by Elizabeth Kerr

47 Comments

Filed under Business, DCC, Economics, Enterprise Dunedin, Name, New Zealand, People, Politics, Project management, Site

Dunedin to host LGNZ 2016 conference —FFS TIME TO TAKE IT OUT

Dunedin City Council – Media Release
Dunedin to Host 2016 LGNZ Conference

This item was published on 21 Jul 2015

Dunedin is all set to host the Local Government New Zealand (LGNZ) Conference for 2016 as this year’s conference wraps up in Rotorua today. LGNZ announced Dunedin as the host city for next year’s conference this week. The conference will bring up to 600 delegates to the city from 24-26 July 2016. Delegates will include mayors, chairs, chief executives, councillors and senior management from New Zealand’s councils as well as senior government ministers and stakeholders from the private sector, businesses, central government and non-government agencies.

[PROFLIGATE SPENDER ALERT] Mayor of Dunedin, Dave Cull says, “This is great opportunity for us to showcase Dunedin as a conference destination to the rest of the local government family. We don’t often get the chance to welcome people to Dunedin from every part of New Zealand at once. Delegates will get to experience New Zealand’s only UNESCO City of Literature, Gigatown winner and the country’s wildlife capital firsthand. It will also be an opportunity for all kind of councils to look at the challenges they have in common and discuss solutions.”

[DEBT-SPENDING PROPONENT ALERT] LGNZ President, Lawrence Yule says he is delighted the conference is returning to the deep south. “We have had a number of conferences in Dunedin over the past 20 years and the southern hospitality is always great,” he says. “The city has completed a significant upgrade of the hosting facilities at the Dunedin Centre and Town Hall and you put forward a very strong bid.”

The conference bid was made by Dunedin Venues and Enterprise Dunedin at the start of the year. They presented the Dunedin Centre and Town Hall facilities for the event and used Dunedin’s reputation for innovation, creativity and wildlife as a drawcard.

Contact Dave Cull, Mayor of Dunedin on 477 4000. DCC Link

Related Posts and Comments:
21.5.15 DCC and LGNZ, total losers
2.2.15 LGNZ run by Mad Rooster Yule, end of story
14.1.15 DCC Draft Long Term Plan: more inanity from Cull’s crew pending
13.1.15 Government’s council tax freeze
27.11.14 Auditor-general Lyn Provost #Resign
3.11.14 DCC: What happened to $20 million cash on hand? #LGOIMA
10.10.14 Cull consorts with losers at LGNZ
8.10.14 Stadium: Liability Cull warns ratepayers could pay more to DVML
18.9.14 DCC considers sale of “149 properties”
5.8.14 DCC staff-led CBD projects that impact ratepayers….
30.7.14 Dunedin City Council | Consolidated council debt
5.7.14 DCC’s debt level — who do you believe?
26.6.14 LGNZ #blaggardliars
23.6.14 DCC Annual Plan 2014/15 + Rugby and Rates
12.6.14 Fairfax Media [not ODT] initiative on Local Bodies
11.4.14 Councils: Unaccountable, ready to tax? #DCC #ORC
31.3.14 Audit services to (paying) local bodies #FAIL ● AuditNZ….
29.1.14 Mangawhai, Kaipara —we hear ya!
3.12.13 LGNZ: OAG report on Kaipara
7.10.13 DCC councillors, no idea annual cost of owning, operating FB Stadium
29.9.13 Alert: Dunedin voters —Mayors gain more powers
29.6.13 Audit NZ and OAG clean bill of health —Suspicious!
26.9.13 DCC: Council consolidated debt $623 million
21.4.13 Councils “in schtook” —finance & policy analyst Larry Mitchell
29.10.12 DCC consolidated debt substantially more than $616m to June 30, 2012
30.5.12 Larry Mitchell: 2012 Local Govt League Table Summary
4.7.11 Local government finances

█ For more, enter the terms *dcc*, *dchl*, *annual plan*, *long term plan*, *stadium* or *dvml* in the search box at right.

Posted by Elizabeth Kerr

10 Comments

Filed under Business, Carisbrook, Citifleet, Construction, CST, Cycle network, DCC, DCHL, DCTL, Delta, DVL, DVML, Economics, Enterprise Dunedin, Events, Hot air, LGNZ, Name, New Zealand, NZRU, NZTA, OAG, OCA, Offshore drilling, ORFU, People, Politics, Project management, Property, SFO, Site, Sport, Stadiums, Tourism, Town planning, Transportation, Urban design

DCC: i-SITE to relocate to Octagon Civic Centre

Dunedin City Council – Media Release
i-SITE to Relocate to Octagon Civic Centre

This item was published on 28 Apr 2015

Dunedin’s i-SITE Visitor Centre is to move to a higher profile central city location in the Octagon Civic Centre. The move, due to be completed by the end of September, will see i-SITE combine Department of Conservation visitor information services within its current visitor information delivery in a site that can present a seamless service.

Director Enterprise Dunedin John Christie says combining visitor services with DOC meant that it was a perfect time to consider the i-SITE’s location.

“The i-SITE is a key ‘shop front’ for all visitors and residents. Its location is of great importance as it sets a platform for city branding, marketing and delivery. After considering other sites we decided that the Octagon Civic Centre was best suited to cater for Dunedin visitors. The Octagon is an iconic, accessible area for Dunedin city and an obvious place to have our i-SITE. It will help create a sustainable and vibrant city centre by attracting people and providing economic impetus through improved promotion of Dunedin’s many tours and attractions.”

Dunedin i-SITE Manager Louise van de Vlierd says the new location and combining with DOC will help the i-SITE enhance Economic Development Strategy delivery.

“The i-SITE’s activities include providing information on all aspects of Dunedin to visitors influencing the visitor to stay longer and spend more in Dunedin. The new location, with its increased visibility, will help promote options for visitors in a more engaging way. We are very happy that we can achieve the move within current budgets, and expect that this prominent and central location will result in higher revenue for the city”.

Enterprise Dunedin is currently working on design of the new interior and plans to be in the premises by 30 September this year and will be joined by DOC at a later date. The Civic Centre site will provide a floor area of approximately 150m2 compared to 135m2 in the current Princes Street site.

Dunedin City Council Manager City Property Kevin Taylor says the Civic Centre site is a brilliant space and the move fits in well with their plans to make some modest changes to the i-SITE frontage. “It is a timely move and we certainly see them as a great tenant for that space.” Mr Taylor says they have plans for the Princes Street site once it is vacated and they hope to announce those in the not too distant future.

█ The i-SITE New Zealand visitor centres are the official visitor information network. The brand is owned and managed by Tourism New Zealand.

█ Dunedin i-SITE is 50% funded by the DCC with the other 50% being funded from the i-SITE’s revenue generating activities. Currently the i-SITE receives approximately 300,000 visitors each year, 62% of which is foot traffic, and generates $475,000 in revenue. 81% of product sold is for local Dunedin operators. The visitor satisfaction rating for i-SITE services is more than 95%.

Contact John Christie, Director Enterprise Dunedin on 471 8836.
DCC Link

Posted by Elizabeth Kerr

2 Comments

Filed under Business, DCC, Economics, Enterprise Dunedin, Name, New Zealand, People, Politics, Project management, Property, Site, Tourism, Urban design, What stadium

DCC SLOWLY waking up to small business #StaggeringLethargy

A key initiative – likely to be in place within three months – was the creation of case managers, who would be the main point of contact for small business owners and guide them through the process of dealing with different council departments. (via ODT)

Ha Ha Ha
Case managers? Where have we heard this before?
Oh right, DCC. Long before Simon Pickford arrived on the scene.
Why have ‘case managers’, mooted long ago, not been in evidence and used more widely throughout the dreadfully over-paid-over-staffed halls of local government?

DISREPUTABLE COUNCIL SILOS; DEFERENCE TO SOME PROPERTY DEVELOPERS, UNIVERSITY, PROFESSIONAL RUGBY, CYCLING LOBBY ET AL; BUSINESS BLINDNESS IN THE EXTREME AT DCC

### ODT Online Tue, 14 Apr 2015
Cutting through council bureaucracy
By Vaughan Elder
A Dunedin woman says her experience with the Dunedin City Council’s building department had her on the verge of giving up her dream of setting up a men’s hairdressing business. […] Now, the city council is using her experience to improve the way it deals with small businesses. Ms O’Connor first found out the council was interested in learning from her experience during an undercover visit to her salon, Bloke, from council services and development general manager Simon Pickford.
Read more

Small Business [businessnz.org.nz]Image: businessnz.org.nz

Link received from Hype O’Thermia
Wed, 8 Apr 2015 at 1:04 a.m.

CBD, RETAIL & PARKING

### Stuff.co.nz Last updated 05:00, April 5 2015
Industries
Tech weapons to save the high street
By Catherine Harris
Ask Chris Wilkinson what makes a good retailer and he’ll say there’s no mystery to it. A retailer is like a maitre’d. “They don’t necessarily need to know how to cook the meal but they do need to know how to look after people, make sure the whole operation runs properly, understand finances, understand buying. It is very much a people-oriented thing.” Those are the basics, but in an industry full of store “resizing,” online competition and new technology, the average retailer could easily be forgiven for being confused.

Enter Wilkinson’s consultancy firm, First Retail Group, which aims to “build performance, develop opportunity and manage risk”. […] First Retail Group spans a wide range of sectors and a number of countries including Australia and Scotland. In particular, it helps towns figure out how to breathe fresh life into their retail hearts.

Parking regularly crops up as an issue, as does getting the right mix of stores “so they don’t lose their mojo”. “Townships need to rebuild goodwill with their consumers . . and a lot of it starts with parking,” says Wilkinson.

“The biggest challenge is that towns are typically earning some pretty good money off their parking and it costs them a lot to maintain that infrastructure. So it’s not easy for them to walk away from it. We always challenge stakeholders and some of the community leaders to find ways of replacing that revenue.”

There’s also a growing concern about the “sameness” of main streets and malls, as big-box retailers pop up seemingly in every town. The future is “differentiation,” says Wilkinson. New types of retailers, flexible store fit-outs and layouts, atmospheric lighting. “It really is all about theatre.”

He also advises towns to think of themselves like malls. In Queenstown, for instance, jetlagged Australians are getting off the plane and finding the stores closed at 6pm.

“That’s no longer suitable so we need to start getting some changing behaviours from the retailers. We need to get the restaurants and the retailers working much closer together, and we need them to work very hard on developing an artisan sector, because walking down the street of a place like Queenstown, you will find it no different than walking down a street in Melbourne or Sydney or Auckland.”

However, he doubts a retro move back to boutique shops is on the cards, given the cost of business. “What we’d probably see happening with artisan retailers is more developments like [Auckland’s] Ponsonby Central, where you have a collective of flexible sites with strong emphasis on food and beverage and almost mini-community that they’ve built.”
Read more

Related Posts and Comments:
12.4.15 Mosgiel pool trust calls on Dunedin ratepayers to fund distant complex
10.4.15 DCC cycleways propaganda continues #SpendSpendSpend

● 4.4.15 Hamilton is here, DUD
“For the city centre [Hamilton] to be successful it must be commercially and economically successful and over the last few decades most reports have focused on physical changes, so we have started with an economic analysis and looked at the trend since 2001 in terms of the economy.” (Stuff 4.4.15)

28.3.15 DCC: DRAFT Long Term Plan 2015/16 to 2024/25 —CONSULTATION
24.3.15 Noble property subdivision —DELTA
23.3.15 Noble property subdivision: “Denials suggest that we have not learned.”
20.3.15 DCC Shame: First, John Wilson Dr … now Portobello Rd cycleway
21.1.15 Dunedin City Council to set rates WAY ABOVE….
5.1.15 DCC: Chairman denies true and correct Council record
22.12.14 Auckland Council: Hark to DCC’s well-tried model of corporate welfare
18.12.14 DCC: Deloitte report released on Citifleet #whitewash
21.11.14 Stadium Review: Mayor Cull exposed
19.11.14 Forsyth Barr Stadium Review
11.11.14 Dunedin’s draft local alcohol policy (Lap) —submissions, real story outs
7.11.14 Daaave develops a blood nose
31.10.14 Octagon … DCC pointy heads actually care about small businesses?
21.10.14 DCC adds staff positions, significant ratepayer cost
8.10.14 Stadium: Liability Cull warns ratepayers could pay more to DVML
3.10.14 DCC: Octagon entrée to more spending
28.9.14 “DCC entitlement” about to ramrod change at CBD #manipulation
5.8.14 DCC staff-led CBD projects that impact ratepayers …
21.4.14 Dunedin economic development strategy — low flying Year 1
27.1.13 Sunday Star Times Business News: Woops DCC
31.10.12 Cull’s council takes business away from retailers
5.5.12 Dunedin and the southern region’s business future

Posted by Elizabeth Kerr

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Filed under Business, Citifleet, DCC, Democracy, Economics, Enterprise Dunedin, Hot air, Media, Name, New Zealand, OAG, People, Politics, Project management, Property, SFO, Site, Sport, Stadiums, Town planning, University of Otago, Urban design, What stadium