WE have the information, unreasonable delay providing it #LGOIMA

Contrary to DCC Bylaw 23 no camping restriction applied over summer

DCC’s delay in providing official information on freedom camping numbers (Which Is Available) appears to equate with what happened over LGOIMA requests lodged after the South Dunedin Flood of June 2015. Delay, derferment, and obfuscation occurred then as now. There is no reason to believe anything has changed internally, magnified by today’s ‘official response’.

[redacted screenshot – click to enlarge]

****

DCC now has a laborious text response as first acknowledgement of the LGOIMA requests it receives. An associate has been working on improvements to the below on suggestion back to the system. The short information request is highlighted by whatifdunedin:

From: officialinformation @dcc.govt.nz
Sent: Monday, 13 March 2017 7:55 a.m.
To: Elizabeth Kerr
Subject: Confirmation of receipt of LGOIMA request – 577864

Dear Elizabeth

I am writing to acknowledge receipt of your official information request dated 13 Mar 2017 7:55am

We support public access to official information. Our obligation under the Local Government Official Information Act 1987 (the Act) is to provide you the information requested as soon as reasonably practicable unless there is a good reason for withholding it.

We will process information requests as below:

1. We will let you know as soon as we can (and in any case within 20 working days) whether your request will be granted or declined, and if the request is declined why we have declined it.

1. In some cases it may be necessary for our decision to be made after 20 working days. When this occurs we will advise you the anticipated delivery date together with the reason why it is necessary to extend that time within the 20 working days.

1. If your request is complex or requires a large amount of collation and research, we may contact you with a view to either refining your request or discussing the possibility of charging for aspects of your request in line with the DCC charging policy.

1. If we decide to release the information, we aim to provide it at the same time as we give our decision. If this is not possible we will provide the information as soon as reasonably practicable.

If you need to contact us about your request, please email officialinformation@dcc.govt.nz or call 03 477 4000. Please quote reference number: 577864

The timeliness of our decisions and the reasons for them are reviewable by the Office of the Ombudsman. You can view the Ombudsman’s guidelines for the processing of information requests at http://www.ombudsman.parliament.nz or by calling freephone: 0800 802 602.

Yours sincerely,

Official Information Request Service

Below are the details of the request

Your request:

New information request – Warrington Domain

I have been informed that DCC recently ran a survey of the freedom campers at Warrington Domain, asking (in no particular order here):

1. where they were from
2. their age
3. how much they were spending
4. what activities they were doing in Dunedin, and
5. what type of vehicle they were in.

I’m told the survey ran for two weeks; and that it was conducted by Ashley Reid.

I request a full copy of the survey results (with names of campers redacted for privacy), to be received by email at earliest convenience.

I note hearings for the Proposed Reserves and Beaches Bylaw will be held this week. Prompt receipt of the survey information would be enabling. Thanks.

File attachment
No file uploaded

[ends]

*****

Points:

1. The Reserves and Beaches Bylaw review that had hearings this week did not include a review of freedom camping; freedom camping is specifically excluded from this bylaw review. The freedom camping bylaw review is heralded to take place in about a month’s time.

2. The point numbering error in the response of 13 March above is the DCC’s.

3. The running foot, or footer, italicised in red (“Dance like no one is watching; Email like it may one day be read aloud in a deposition.”) in the redacted screenshot above, has been raised with senior staff this afternoon and has since been sorted.

4. The LGOIMA response received today must be seen in light of a response to another request I made for information about Warrington Domain lodged on 22.1.17 [ref no. 570874]:

[excerpt; my underlining]

14. How many freedom campers have been staying at Warrington Domain nightly from 1 July 2016 to 15 January 2017? (please state number of vehicles; and number of individuals if known)

15. What is the average length of stay per vehicle at the Domain?

DCC response (28.2.17):

14) We do not perform a count of freedom campers at each site daily. An estimate may be available as a result of a recent survey that was conducted across camping sites within the city. Please advise if you wish to refine your request to include an estimate of numbers.

15) See the answer to question (14) above.

****

whatifdunedin’s ‘amateur’ response and translation:

WE have the information —WE are going to control it. Let’s play cat and mouse, if it turns out the information is ‘maybe’ awkward or not in OUR political favour [before a Bylaw review]. Besides, WE need processing time to [‘line up ducks’] before the information, analysed…… hits the iPads of elected representatives. Micromanaging is GOOD. Vive la DCC Operatives !!

—

Related Posts and Comments:
● 15.2.17 Warrington : DCC dictates loss of community’s grassed recreation reserve to freeloaders
8.2.17 Hands Off Enjoyment of OUR Beaches #DCC
● 6.2.17 Uncontrolled freedom camping at Warrington Domain this weekend —DCC ‘hell model’ [no enforcement]
● 1.2.17 “Fake news” from DCC boffins & Community Board re freedom camping at Warrington Domain #TheBlight
10.2.16 Dunedin freedom camping #DCC #enforcement
16.12.14 DCC: Freedom Camping issues
7.12.09 Coastal protection zones

—

Posted by Elizabeth Kerr

This post is offered in the public interest.

*Image: warrington domain, cropped detail of supplied colour photograph taken 14.2.17

Curtains for Dunedin City Council ? *gulp —October elections [grey area]

Received. [spoof or sting] . . . . . w o r r i e d
Thu, 2 Jun 2016 at 8:20 a.m.

[all-comic.com]

Urgente: Annoucemente’

The first June meeting will be held on the first of June, the first.

Minutes: Of the last meeting.

“Cull de Mare”

OK Good Idea!

Agenda: Item 22, Delete Item 21- Agreed unanimously or unani(kleinefieldmausly) as you would.

The Question:

Is there a wait for Meals on Wheels?

No not only is there no weight, but also no taste, no colour, no nutrition and no hope of any for 15 years and lets hope no right of renewal!

Question Der:

Postulate: In a letter received Tuesday last, a Miz Dr, Prof. Mc El Hone suggested that the main reason for de sea level rise is now steam.

Steam is gumming up the atmosphere and so the cold weather we have been receiving lately is now unable to get away causing bloody cold weather now described as “Global Cooling”.

Dr Professor Earl, Count and Pons Hagfish, the owner of a large number of scenic hotels in de districk and manager of a number in serious question in de Pacific has written and questions the Comite’ thus: My business is suffering, all of my marketing and advertising has been geared towards the concept of Dunedin and the Peninsula as the new Sunny Gold Coast. Sunny because of the “Global Warming” mantra and Gold coast because the expected sea level rise would take the shoreline to Clyde, the Shotover river and Bendigo abandoned goldfields!

Now your Comite’ is debunking the sea level rise as a giant furphy and that the climate is actually so cold as to suggest “Global Cooling” I am now forced to market Dunedin, as in the past, a place where refrigerators are not required, a meat safe will do!

This is a huge capital saving for Scenery hotels, as we do not have to place a minibar in each room and if we leave out the window glass the meat never defrosts! Wines are cold and at room temperature of -20 degrees, no ice machine is necessary.

There are some problems however.

Patrons are found frozen stiff in the hallway and in the foyer. Ice skates are necessary for trips to the car park. Chains are necessary on delivery trucks and cabs to and from the airport. The planes have skis and the pilots wear balaclavas.

In order to improve this I have a very important and well considered plan to eliminate “global cooling”.

M’sieur Rollande de Gurgelars, VC and Public bar, International medaille D’ore, Croix de G.U.R and house bar stands with open hands and speaks.

M’sieur de Hag-fish, your commente’ is much desired, your wisdom and more importantly your desire for a quid are legionarre’s disease throughout Aotearoa.

Please sally forth and unburden yourself.

Hag-Fish replies, Le Comte, Sally was the fifth, not the fourth, but not to worry, I will commence from the finish.

We the Secenery Circle propose that a law be imposed, firstly on all households in the greater Dunedin area including Kate Wilson’s fiefdom and Cr Noone’s rurality, Cr. Hall’s trucks and Mayor Cull’s uncleaned mudtanks, to ban, eradicate, censure, drop off the perch and if necessary obliterate and immolate all items which could be roughly described as Kettles.

Kettles will include any item capable of boiling water to steam, whether working operational or not! This includes but is not limited to Railway Steam Engines, Pots, Pans, Kettles, Hot Water cylinders, Zips, Teesmade, Coffee machines, Lawrence Yule and headmasters.

Headmasters?

Oui, they are always letting off steam, particularly the dean of Kings High.

In this way, we believe that the absence of steam will enable the cold air around Dunedin, Christchurch, Wellington and Auckland to escape and we can get back to comfortable “Global Warming” and Dunedin can be the Riviera of the southern hemisphere again, just like it was in February. Our marketing campaign featuring bikini clad sealions, brown skinned natives, (cabbage) Palm trees, Coconuts etc. will again be relevant and we can turn on the air conditioning at Forsyth Banned to ensure noone dies of heatstroke!

Is Cr. Noone dying of heatstroke?

No not now, that is the problem we are trying to rectify!

Le Comte, rises, thanks Earl Hag-Fish and whispers into his Iphone to Craig’s Investment partners ….

Sell Briscoes! Sell Coffee Club, Sell Starbucks.

Pam Demonia reigns.

The Curtain comes down.

[ends]

—

Related Posts and Comments:
18.5.16 Measuring sea level at Dunedin #DUD
1.5.16 Hospital food according to Gurglars
25.2.16 CELEBRATE !!! Greater Dunedin has DIED #boombustcycle
11.1.16 Un hôtel. Dunedin.
5.6.15 WEATHER is not climate change; this is not the 100-year flood

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Posted by Elizabeth Kerr

Election Year —this post is offered in the public interest.

[clockhousetheatre.com]

█ In a spot . . . . .

Dunedin freedom camping #DCC #enforcement

“It could happen here.”

—

### ODT Online Tue, 9 Feb 2016
Freedom camper influx irks residents
By Vaughan Elder
Warrington residents are concerned about a spike in freedom campers, some of whom leave faeces littered through the sand dunes. The concern comes as tensions are rising in Brighton Rd, residents there telling the Otago Daily Times last week they were worried about freedom campers cramming into the Ocean View Reserve.
Read more

### ODT Online Fri, 5 Feb 2016
Campers upsetting residents
Tensions are rising in Brighton Rd as reports of more than 30 freedom campers cramming into the Ocean View Reserve become common. The Dunedin City Council has no plans to change its freedom camping bylaw, despite community concern and more than 280 infringement notices being issued since it came into effect last year.
Read more

### DunedinTV Tue, 9 Feb 2016
Nightly interview: Scott Weatherall
The city council’s new policy for freedom camping is upsetting some seaside residents. Campers are piling up at the Ocean View Reserve near Brighton, which is one of just two designated sites. Saddle Hill Community Board chairman Scott Weatherall joins us to explain the situation.
Ch39 Video

—

The Dunedin City Council bylaw allows freedom campers to stay a maximum of two nights in Dunedin on any council-owned gravelled or sealed land set aside for parking, except in cemeteries, scenic reserves and some prohibited zones on Otago Peninsula, as long as the vehicle was self-contained with a toilet, grey waste and waste capacity for three days.

Limited spaces for non-self-contained vehicles are available at Warrington Domain and in the car park at Ocean View Reserve.

█ DCC Webpage: Freedom Camping
If you are a freedom camper coming to Dunedin, this page will tell you all you need to know before you get here.
http://www.dunedin.govt.nz/isite/freedom-camping

█ Freedom Camping in Dunedin (PDF, 333 KB)
8 Dec 2015. This brochure on the Freedom Camping Policy provides guidelines for campers.

[screenshot – click to enlarge]

—

Posted by Elizabeth Kerr

Un hôtel. Dunedin.

Douglas Field Published Jan 11, 2016 | Republished Aug 17, 2016 | Updated

Dunedin looks – yet again at another new hotel. Trouble is they always get it wrong – last one was a doozy – this one ain’t shaping up too well either.
All very cloak and dagger.

—

Posted by Elizabeth Kerr

Hotels ? Business ? [DCC lost +++152 fleet vehicles] —Cull in charge of building chicken coops, why ?

Updated post
Thu, 20 Aug 2015 at 8:20 p.m.

ODT: Under-fire Cull stands by comments
ODT: Advising against Dunedin ventures

[Perhaps all that untenanted/empty space in the ‘strengthened’ warehouse precinct needs (another) major refit for guest stays….]

—

### ODT Online Wed, 19 Aug 2015
Cull to push for more city hotels
By David Loughrey
Dunedin Mayor Dave Cull says the Dunedin City Council will soon begin a major push to attract hotel development to the city. Reports from staff were expected on the issue, and he planned to attempt to attract investment or promote interest in developing hotels.
Read more

****

### ODT Online Wed, 19 Aug 2015
Tourism the new star
By David Loughrey
The booming tourism industry, expected to overtake dairy as New Zealand’s biggest export earner this year, means not all is “doom and gloom” in the New Zealand economy. However, there was room for local tourism organisations to work together and collaborate better, Associate Tourism Minister Paula Bennett said yesterday at the Tourism Export Council conference in Dunedin.
Read more

—

Posted by Elizabeth Kerr

DCC: i-SITE to relocate to Octagon Civic Centre

Dunedin City Council – Media Release
i-SITE to Relocate to Octagon Civic Centre

This item was published on 28 Apr 2015

Dunedin’s i-SITE Visitor Centre is to move to a higher profile central city location in the Octagon Civic Centre. The move, due to be completed by the end of September, will see i-SITE combine Department of Conservation visitor information services within its current visitor information delivery in a site that can present a seamless service.

Director Enterprise Dunedin John Christie says combining visitor services with DOC meant that it was a perfect time to consider the i-SITE’s location.

“The i-SITE is a key ‘shop front’ for all visitors and residents. Its location is of great importance as it sets a platform for city branding, marketing and delivery. After considering other sites we decided that the Octagon Civic Centre was best suited to cater for Dunedin visitors. The Octagon is an iconic, accessible area for Dunedin city and an obvious place to have our i-SITE. It will help create a sustainable and vibrant city centre by attracting people and providing economic impetus through improved promotion of Dunedin’s many tours and attractions.”

Dunedin i-SITE Manager Louise van de Vlierd says the new location and combining with DOC will help the i-SITE enhance Economic Development Strategy delivery.

“The i-SITE’s activities include providing information on all aspects of Dunedin to visitors influencing the visitor to stay longer and spend more in Dunedin. The new location, with its increased visibility, will help promote options for visitors in a more engaging way. We are very happy that we can achieve the move within current budgets, and expect that this prominent and central location will result in higher revenue for the city”.

Enterprise Dunedin is currently working on design of the new interior and plans to be in the premises by 30 September this year and will be joined by DOC at a later date. The Civic Centre site will provide a floor area of approximately 150m2 compared to 135m2 in the current Princes Street site.

Dunedin City Council Manager City Property Kevin Taylor says the Civic Centre site is a brilliant space and the move fits in well with their plans to make some modest changes to the i-SITE frontage. “It is a timely move and we certainly see them as a great tenant for that space.” Mr Taylor says they have plans for the Princes Street site once it is vacated and they hope to announce those in the not too distant future.

█ The i-SITE New Zealand visitor centres are the official visitor information network. The brand is owned and managed by Tourism New Zealand.

█ Dunedin i-SITE is 50% funded by the DCC with the other 50% being funded from the i-SITE’s revenue generating activities. Currently the i-SITE receives approximately 300,000 visitors each year, 62% of which is foot traffic, and generates $475,000 in revenue. 81% of product sold is for local Dunedin operators. The visitor satisfaction rating for i-SITE services is more than 95%.

Contact John Christie, Director Enterprise Dunedin on 471 8836.
DCC Link

—

Posted by Elizabeth Kerr

Connected immersive cruising….

### ODT Online Sun, 7 Sep 2014
Preparing for super-size cruise ships
Port Otago is planning simulations to see if it can handle the next generation of super-size passenger ships. Know as the Quantum class, the upcoming giant cruise ships are being built by Royal Caribbean International. Port Otago general manager Peter Brown said the cruise company had indicated it was interested in bringing the Quantum class to New Zealand ports for the 2017 season. In the next few months, Port Otago pilots would be using a computer simulation to determine whether the port could handle the Quantum class, he said.
Read more

█ Wikipedia: Quantum-class cruise ship

The world’s first smart ship!

Royal Caribbean International Aug 10, 2014

Countdown to Quantum of the Seas
The future of cruising is almost here. In less than 100 days, Quantum of the Seas will launch. Prepare for a vacation revolution. Sail during the inaugural seasons and witness higher flying thrills, more immersive entertainment, dining to rival metropolitan culinary scenes and innovation never seen before at sea. Will you be among the first to experience it? The countdown has begun.

█ Visit http://www.quantumoftheseas.com to learn more [includes video animation and more].

CruiseNewsTV May 9, 2013

[er Hollywood…]
Experience Quantum of the Seas, best Cruise Ship Ever built
Think you have seen the best Cruise Ship ever built, LOOK AGAIN
Quantum of the Seas and Anthem of the Seas, are expected to be delivered in October 2014 and spring 2015, respectively Royal Caribbean’s Quantum of the Seas will feature game-changing firsts at sea such as skydiving; breath-taking views 300 feet above sea level in a jewel-like capsule; cutting-edge transformative venues with bumper cars, roller-skating and more; and the most spacious and luxurious staterooms – all designed to deliver vacation experiences never before seen within the cruise industry and only found on Royal Caribbean International.
Cruise News TV (Sydney Australia)

—

### stuff.co.nz Last updated 11:59 09/09/2014
Cruise ships keep dollars onboard
By John Anthony
Cruise passengers will spend less in New Zealand ports as cruise ships aim to increase revenue from onboard sales, a Canadian university professor says. Memorial University of Newfoundland Professor Ross Klein, who recently spoke at a New Zealand Tourism Research Institute seminar, said ports had unrealistic expectations for the revenue derived from cruise-ship visits. Klein has published four books and six reports for government organisations on the cruise industry. Cruise passengers would have less disposable income to spend in ports as cruise ships encouraged onboard spending, he said. Royal Caribbean Cruises announced last month a plan called the “Double-Double Program”, which aims to double 2014 earnings per share by 2017 and bring the company’s return on capital to “double-digit” percentages.
Read more

—

Dunedin City Council – Media Release
New Cruise Ship Shuttle Stop Proposed

This item was published on 10 Sep 2014

Orange traffic cones may be a thing of the past when cruise ship shuttle buses park in the Octagon this season. The Dunedin City Council is proposing a trial for this cruise season, which starts on 8 October, which will see shuttle buses dropping off and picking up passengers on the lower, eastern side of the Octagon carriageway, rather than on the upper side.

Dunedin City Council General Manager Infrastructure and Networks Tony Avery says this option has several advantages. The lower side of the Octagon carriageway has a full canopy for shelter and a larger flat area for passengers to wait. Under the previous arrangement, orange cones were placed on the roadway to separate shuttle parking from traffic. Some people criticised this traffic management approach, saying it was visually unappealing. Under the proposed arrangement, the centre line would be moved and a 50m long bus stop for cruise shuttle buses only would be introduced on the lower Octagon side. There would be some traffic signal phase changes and right-hand turn options at either end of the carriageway would be removed.

Mr Avery says key stakeholders such as the Police, the New Zealand Transport Agency, the Otago Regional Council, taxi companies, tourism operators and nearby businesses are being asked for feedback on the proposed change. Staff will review the feedback and make a decision in time for the arrival of the first cruise ship on 8 October. If the proposed change is introduced, the trial would last for the cruise ship season and be reviewed in May next year. During the trial, the DCC would monitor and assess traffic volumes and public feedback.

Cruise ship visitor numbers have almost doubled in five years to about 200,000 visitors a season. Cruise ship passengers now make up 8% of the city’s visitors. “This means cruise shuttle parking, as part of looking after our visitors, has become an important issue,” Mr Avery says.

█ Download: New cruise ship shuttle stop map (PDF, 293.8 KB)

Contact General Manager Infrastructure and Networks on 03 477 4000.
DCC Link

ODT 11.9.14 Changes planned for cruise ship shuttles

—

Posted by Elizabeth Kerr

Thoughts on marketing

Received from Hype O’Thermia
Sun, 8 Jun 2014 at 11:11 am

Strategy guru, Harvard Business School professor Michael Porter was speaking at the World Business Forum in Sydney on Wednesday and highlighted two key features of a good business strategy.
http://www.stuff.co.nz/business/industries/10127196/The-value-of-unhappy-customers

“….1. Choose a distinctive value proposition.

Porter says leaders must decide which customers they are serving and then work out what are the needs of those customers that the business is a “master” at fulfilling.

“We can be pretty good at some things, but what are we going to stand out on? Customer services? Product design? Customisation? Which particular needs of that set of customers do we really want to meet and what price will we ask?”

Leaders should decide what the value proposition is and how it compares with competitors.

“Because, unless we have a unique value proposition, unless we have different answers to these questions than our competitors, then we have no strategy. We are just competing on operational effectiveness,” he says…..”

The university / rugby / stadium would do well to look at that and ask how their “marketing” lines up with that sensible advice.

Tourists and other visitors do not come here for a stadium. Some come here to watch a game, a concert. Where it is held is of little importance. When it’s what they want to see – it’s what they want to see.

Over-filling accommodation and eats and drinks venues once in a while is poor business. It’s a big boom, long bust strategy. It’s temp staff working their guts out, then days and weeks, possibly months, of having short hours and thin paydays.

Amusements as an attraction to students is likely to attract young people who are more interested in prolonged privileged adolescence than the quality of the teaching and research available. Fostering these people as bar clients is an effective way of parting them from their money, at some cost to the rest of us in terms of messy antisocial behaviour, and isn’t doing them any long-term favours. We have seen something in the drive to cater to students, that is not unlike the cynical placement of disproportionate numbers of pokies in low-income suburbs.

[ends]

—

Posted by Elizabeth Kerr

Port Otago tidies up! —Tourism Dunedin #FAIL

Industry group Cruise New Zealand says it had complaints from 11 cruise lines about harrassment of passengers on the wharf and the security of open port access, which it says does not happen anywhere else in the world. (RNZ)

Tourism Dunedin chief executive Hamish Saxton said it was an ”overstatement” Dunedin had a bad reputation as a cruise destination and the ”excellent” efforts last year to deal with increased passenger and crew numbers should not be undermined by some ”minor incidents”. (ODT)

### RNZ News Mon, 1 Jul 2013 Updated 15 minutes ago
Tourist operators kicked off Dunedin wharf
Dunedin’s port company has banned tourism operators from the wharf after widespread complaints from cruise ship operators about cowboy activities. The problems have continued despite an accreditation system launched last year to vet operators. Port Otago commercial manager Peter Brown said very small number of operators abused the privilege of being on the wharf and the accreditation programme was unable to deal with that. Mr Brown says the port company has decided from October all tourist operators will wait outside the port’s gates and the city council’s information centre will handle booking and direct passengers.
RNZ Link

****

Dunedin’s reputation with cruise lines is among the world’s worst, and behind the soured image are badly behaved tour operators. –Cruise New Zealand (ODT)

### ODT Online Mon, 1 Jul 2013
Dunedin cruise image soured
By Rosie Manins
Complaints have been made about tour operators fighting among themselves, sleeping in vehicles to secure prime wharf positions and being abusive to cruise passengers at Port Chalmers. Accordingly, Port Otago has banned operators from the wharf for the next summer cruise season.
Up to 47 tour providers accessed the wharf each cruise day during the 2012-13 season. Port Otago received complaints directly from passengers, cruise lines and other tour operators, as well as an expression of concern from Cruise New Zealand.
Read more

—

Related Posts and Comments:
17.5.13 Dunedin: city marketing @@@
3.3.13 Tourism Dunedin —city councillors not convinced
17.10.12 “But there’s more to Dunedin than just bloody cruise ships’’
9.1.12 Dunedin’s turn to shine, says Travel Wire Asia
30.3.11 Dunedin tourism online
28.12.09 Dunedin cruise ship seasons
4.11.09 Lonely Planet. Dunedin rave.

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Posted by Elizabeth Kerr

*Image: Port Chalmers [otago.ac.nz]