Tag Archives: Citifleet

Basic questions arising for the City, unpublished by the newspaper

Received from John Evans
Tue, 17 Jan 2017 at 7:47 p.m.

From: John Evans
Date: Monday, January 16, 2017
Subject: KPI
To: ODT editor

The Editor, ODT

Sir,

We are often regaled by company directors, CEOs and bureaucrats with discourses on the importance of KPIs. KPIs?

Key Performance Indicators – one of many PR corporate speak Buzzwords.

Wikipedia’s definition is pretty broad but basically it means that certain measures designed by the company or board are measured against actual performances.

Recently, the term gained another meaning when KEY performance [was] reassessed in the light of John KEY’s resignation. Unfortunately his stellar career as Prime Minister seemed to be judged poorly by those political pundits doing the assessment.

The key word is Performance, the measure of which is judged in order to provide an increase in salary or measures which might lose the judged their position if they failed to meet the KPIs included as part of the employment contract.

The test is what performance is paramount and who is it paramount to.
These tests are important in worldwide businesses but is there a different reality in New Zealand? It seems to me that either the KPIs are set incorrectly or there is a disconnect because no one seems to fail, to not meet their predetermined KPIs.

[infront.com]

One example is the role of council lawyers. Why would council lawyers write in an employment contract a clause which gave the employee a golden parachute even if they failed to meet their KPIs? Or was it the employees themselves who wrote the KPIs for their own future benefit? Surely if this was so, the lawyers acting for the company or body they represent would refuse to condone the parachute for employees and directors after proven incompetence.

The Dunedin City Council and its management, and the council owned companies, are surely charged with KPIs and, one surmises, about the results of such indicators and the resultant effects on the council and its employees. Can we analyse a few actions of the council and what the KPIs may have been and whether they would meet them and perhaps the consequences of meeting them or not.

The first and most obvious one is the theft of 152+ cars.
What was the measure of acceptable theft? Was it 20 cars, 100 cars or was 150 cars sufficient to tip them over the edge. And as another example, what was the Police’s key indicator on this matter? Do they prosecute for the theft or conversion of 1 car or does it take 160 cars to prosecute somebody for being involved either in the theft or knowing receipt of a car or cars?

The next is the investment in land and development projects by Delta.
Was failure in one, two or three such projects acceptable or is the magic number 5 (Delta will do it again and we have not quite got there yet).

The Dunedin stadium KPIs. Is a running cost of some $20million acceptable as an annual loss to the ratepayers or should the losses be only $15million or shock horror only $5million. Or should the ratepayers be released from the financial burden which was never the choice of the majority?

Sewage Treatment KPI – Is it acceptable to process sewage to a point that it pollutes the ocean two kilometres out or are we entitled to potable water ex site at Tahuna?

Mudtank cleaning KPI – How many mudtanks cleaned would be an acceptable result, would a flood in South Dunedin suggest that measure was incorrect? Contractual performance and payment for same. Would a KPI for the DCC CEO include overall managing payments to contractors? If a contractor did not perform to those KPIs set within the mudtank cleaning contract, should the contractor be still paid?

Wastewater treatment – Is it an acceptable KPI for wastewater treatment that in high rainfall such overflows are discharged into the pristine Otago Harbour?

Delta KPI on pole replacement. Is 100 unreplaced tagged poles acceptable? Is 1000 acceptable? On suspect poles, is a KPI that the company changes so that they did not breach a previous KPI acceptable or should every company and council just change their KPIs to avoid failure, blame or the legal consequences?

Richard Healey, the “whistleblower” on Delta’s failures seems to have personal ‘built-in’ KPIs —including integrity, high quality job performance, peer safety and corporate responsibility. Just why do the CEO and directors’ KPIs apparently differ from these such that Healey has to resign for them to take note?

On Directors of the council owned companies, do their KPIs reflect their responsibility under the law or are they designed to protect the directors from prosecution under the law despite failure by other measures?

And where does the buck stop?

Just what are the KPIs upon which we judge the mayor, based? Is the only measurement his electability?

Are we the ratepayers not entitled to expect a KPI that includes retribution against failings in any DCC departments or DCHL companies? If we do not reward success and prosecute failure in some way are we not missing the whole point of Pavlov and his dogs? Should we not then close our prisons and let the perpetrators of violence, antisocial acts and any injustice roam free, surely this is the logical nett result of such an attitude of no judgement.

The analysis of John Key’s contribution would suggest that electability and performance may well be poles apart. Perhaps that is the greatest lesson we can learn from the errors of judgement of recent times in our city.

John P. Evans
Otakou

[ends]

Posted by Elizabeth Kerr

This post is offered in the public interest.

2 Comments

Filed under Business, Central Otago, Citifleet, DCC, DCHL, DCTL, Delta, Democracy, Dunedin, Economics, Electricity, Finance, Health, Infrastructure, Media, Name, New Zealand, OAG, Ombudsman, People, Pet projects, Police, Politics, Project management, Property, Public interest, Queenstown Lakes, South Dunedin, Stadiums, Travesty

COMPLETE Dis-satisfaction with DCC, DCHL, DVML, DVL, Delta….

marigold-tweaked-by-whatifdunedin-cdn-guardian-ng

Fake it til you make it, and hey, don’t lift the marigolds.

Sorry Daaave, looks like a D for your council’s governance. —Actually, for the avoidance of euphemism, make that D- and lower for DIRE Performance, accompanying Drivel, and Diabolical treatment of Residents and Ratepayers in the aftermath of emergency situations.

Listening to Yes People and your dwindling voter base isn’t your best hope to resolve ongoing multimillion-dollar losses being sustained by a couple of the council-owned companies, to the point where the holding company led by chairman Crombie, fronts with a “qualified audit” only on presentation of its annual report(?) to Council.

[In July 2015 Graham Crombie was appointed to the Commerce Commission as an Associate Commissioner for a five year term.]

Damages to employment, liveability and opportunity in a No-growth city keep stacking.

“It is also yet another example of good public service jobs being lost from our smaller towns and cities.” –PSA spokeswoman

### ODT Online Thu, 13 Oct 2016
ACC jobs to go in Dunedin
By Vaughan Elder
After consulting with staff since June, the decision had been made to relocate all the roles over the next 12 to 18 months to the larger Christchurch office and have “one centre for consistent customer and rehabilitation services across the Southern region”.
Read more

****

Asked about people who continued to be negative about the city, he said: “Negativity is an attitude, it’s not a fact.”

### ODT Online Thu, 13 Oct 2016
Survey ‘shows Dunedin on right track’
By Vaughan Elder
A survey showing Dunedin residents feel increasingly positive about their city shows the city is on the “right track”, Mayor Dave Cull says. […] the annual survey was not all good news. Last year’s June flood was picked as a reason for increasing dissatisfaction with the city’s stormwater system [down 13 points to 43%]. Satisfaction rates also fell when it came to public toilets, the suitability of the city’s roads for cycling and the availability of parks in the central city.
Read more

[Chief executive Sue Bidrose] said some of the areas where there had been negative results this year and in past surveys correlated to negative media coverage in the Otago Daily Times.

*1577 survey responses from 5400 residents randomly selected from the electoral roll,

The Talking Head (without helmet, unprepared)

█ Dunedin City Council (media release)
Residents’ Opinion Survey released 12 Oct 2016. Link

Posted by Elizabeth Kerr

*Image: cdn.guardian.ng – marigold, tweaked by whatifdunedin

6 Comments

Filed under Business, Carisbrook, Citifleet, Climate change, CST, Cycle network, DCC, DCHL, DCTL, Delta, Democracy, District Plan, Dunedin, DVL, DVML, Economics, Enterprise Dunedin, Finance, Geography, Health, Hotel, Housing, Infrastructure, Media, NZRU, OAG, Ombudsman, ORFU, People, Politics, Pools, Project management, Property, Proposed 2GP, Public interest, Resource management, SFO, South Dunedin, Stadiums, Tourism, Town planning, Transportation, Travesty, Urban design, What stadium

ODT: Vandervis v Cull

Dave Cull merge v1

‘Mr Cull maintained he was correct to call Cr Vandervis a liar during a furious bust-up at a council meeting last December, telling the Otago Daily Times yesterday “a lie is a lie”.’

### ODT Online Sat, 7 May 2016
Threat to ‘double damages’
By Vaughan Elder
Councillor Lee Vandervis has threatened to “double the damages” from defamation action after Dunedin Mayor Dave Cull stood by calling him a liar. […] Cr Vandervis launched the defamation action this week, saying Mr Cull calling him a liar during a discussion on a new council procurement policy was incorrect and defamed him. A letter sent to Mr Cull by Cr Vandervis’ legal counsel, Alistair Paterson, said he would be willing to forgo defamation action if Mr Cull paid his legal costs and made a public apology in a full council meeting filmed by Dunedin Television and in the presence of Allied Press [Otago Daily Times] reporters.
Read more

Channel 39 Published on Dec [14]*, 2015
Councillor asked to leave meeting
Councillor Lee Vandervis was instructed by Mayor Dave Cull to leave a Dunedin City Council meeting today. The request came after Cr Vandervis alleged that tender contracts could not be secured unless a relationship was developed with staff. The Mayor rejected his claims, saying he had no proof. Cr Vandervis then proceeded to continue discussing the matter and was asked to leave.
Note: Incorrect date of meeting given at YouTube entry.

Dunedin City Council Published on Dec 15, 2015
[full meeting video – relevant segment near end from 2:07:19]

Unconfirmed Minutes of Meeting (14.12.15)
No reason given for minutes as yet unconfirmed by Council.

Related Posts and Commments:
14.3.16 Cr Vandervis co-operates with investigators #mediaslant
20.12.15 More emails —DCC aftermath of full council meeting 14.12.15
19.12.15 Member of the public lays Conduct complaint against Mayor Cull
15.12.15 Santa Cull’s idea of standing orders 14.12.15 #xmasface

█ For more, enter the term *vandervis* in the search box at right.

Posted by Elizabeth Kerr

Election Year —this post is offered in the public interest.

*Image: dunedintv.co.nz – archivemash by whatifdunedin

67 Comments

Filed under Business, DCC, Democracy, Dunedin, Economics, Events, Finance, Media, Name, New Zealand, Ombudsman, People, Politics, Project management, Property, Public interest, Site, Travesty

More emails —DCC aftermath of full council meeting 14.12.15

Updated post
Mon, 21 Dec 2015 at 1:00 p.m.

“I have told you personally of a relationship with a DCC manager where I had to pay a 10% backhander to get a contract.” –Cr Vandervis to Mayor Cull

### ODT Online Mon, 21 Dec 2015
Contract fraud call at DCC
By Chris Morris
Dunedin city councillor Lee Vandervis’ actions will form part of a fresh fraud investigation inside the Dunedin City Council, after he claimed to have paid a backhander to secure a council contract. Council staff have confirmed his actions would be examined by the council’s internal auditors, Crowe Horwath, under the council’s new fraud prevention policy.
Read more

Otago Daily Times Published on Dec 14, 2015
Cr Lee Vandervis instructed by Mayor Dave Cull to leave meeting.
[Vandervis statement around 1.25 mark]

Received from Lee Vandervis
Sat, 19 Dec 2015 at 10:56 p.m.

Re: Town Hall Redevelopment Project and Citifleet fraud allegations

—— Forwarded Message
From: Sandy Graham
Date: Fri, 18 Dec 2015 02:37:27 +0000
To: “Council 2013-2016 (Elected Members)”
Cc: “Executive Leadership Team (ELT)”
Subject: Additional LGOIMA emails re Various matters related to allegations from Monday meeting

Councillors

Please find attached an additional PDF that was included in the information provided to the ODT but got missed in my earlier email to you.

Apologies.

Sandy

From: prncc209@dcc.govt.nz
Sent: Friday, 18 December 2015 12:48 p.m.
To: Sandy Graham
Subject: Message from KM_C454e

(1) Attachment:
SC454E0591715121812470 [683890] (PDF, 169 KB)
Lee Vandervis to Bidrose 28.6.15 [thread]

Related Post and Comments:
19.12.15 DCC aftermath of full council meeting 14.12.15 (emails released)

Posted by Elizabeth Kerr

29 Comments

Filed under Architecture, Business, Citifleet, Construction, DCC, Democracy, Dunedin, Economics, Infrastructure, Name, New Zealand, OAG, Ombudsman, People, Police, Politics, Project management, Property, SFO

DCC aftermath of full council meeting 14.12.15 (emails released)

Extraordinary times at Dunedin City Council in which no-one looks good. With what political mileage generated at mayoral level; and what questions of the chief executive, and ODT’s role and or complicity, in this sudden council release of information to the public realm.

Read the email threads attached to Sandy Graham’s email to Cr Vandervis.

More than ever, these exchanges show strong need for an independent Procurement manager position at Dunedin City Council with oversight of all managers of departments and divisions, as Cr Vandervis has been recommending for some time.

Unsurprisingly, belatedly, an investigation into alleged fraud at City Property should commence, along the lines of what happened for Citifleet —this time, with full accountability to the ratepayers and residents of Dunedin.

Received from Lee Vandervis
Sat, 19 Dec 2015 at 11:12 a.m.

—— Forwarded Message
From: Lee Vandervis
Date: Sat, 19 Dec 2015 10:02:42 +1300
To: Sandy Graham, Andrew Noone, Andrew Whiley, Chris Staynes, Doug Hall, Hilary Calvert, John Bezett, Jinty MacTavish, Kate Wilson, Lee Vandervis, Mayor Cull, Mike Lord, Neville Peat, Richard Thomson, David Benson-Pope, Aaron Hawkins
Cc: Sue Bidrose
Conversation: LGOIMA request – Various matters related to allegations from Monday’s meeting
Subject: LGOIMA request – Various matters related to allegations from Monday’s meeting

Dear Sandy,

Given the Deloitte comment “We do not have any objection to you sharing this letter with the Councillors.”
and my repeated LGOIMA and requests for other Deloitte information, why was this information not supplied to me well before now?!
Please state complete reasons and who was responsible for the decisions to withhold this information from me.

Regards,
Cr. Vandervis

On 18/12/15 12:03 pm, “Sandy Graham” wrote:

Dear Councillors

FYI. This is a response to a LGOIMA request that we provided to the ODT. It is likely to feature in the paper over the next day or two.

Regards
Sandy

—————————————

From: Sandy Graham
Sent: Thursday, 17 December 2015 4:33 p.m.
To: Chris Morris [ODT]
Subject: LGOIMA resposne – Various matters related to allegations from Monday’s meeting

Dear Chris

Further to your LGOIMA request, please find below and attached responses to your questions.

You stated:
At Monday’s council meeting, Cr Vandervis claimed he had paid a backhander to council staff to secure a contract prior to his time as a councillor. I’m told by the Mayor that this is believed to relate to a former staff member who no longer works for council.

Q Are staff investigating or considering the legal or other implications of Vandervis’ backhander claim?

Yes – all aspects of the transaction will be investigated.

Q If so, can you say what the implications of his statement are, and the possible options or actions that might follow? Does it, for example, trigger an investigation under the council’s anti-fraud policies, and would that look at the actions of the former staff member, Cr Vandervis, or both?

The internal auditors have been advised and they are following the process as per the Fraud Prevention Policy and Procedures.

Q What action might be taken as a result?
It’s too early to say what if any action will be taken.

Previous questions
1. What claims has Lee Vandervis made in relation to alleged fraud involving council?

See attached emails which provides documented details of recent fraud allegations. As discussed, these emails are the what we have been able to quickly identify over the past couple of years. We have not gone back further at this stage.

2. What evidence, if any, has he provided to back up those claims?
Please see emails as above

3. I’m told the DCC received a separate piece of information from Deloitte assessing the claims made by Lee Vandervis in relation to the Citifleet fraud. If possible, can I have a copy of that today?

A copy is attached with redactions to protect the privacy of certain individuals pursuant to section 7(2)(a) of LGOIMA.

As we have withheld certain information, you are entitled to a review by the Office of the Ombudsman.

Regards
Sandy

Sandy Graham
Group Manager Corporate Services
Dunedin City Council

—— End of Forwarded Message

(4) Attachments:

SC454E0591715121715540 [546869]
Email thread Bidrose 16.12.15 – Community Housing Maintenance Contract LGOIMA

Email – 2015_02_25_Redacted]
Lee Vandervis to Grant McKenzie 25.2.15 In Confidence- Alleged Fraud

Email – 2015_02_25_Redacted [546867]
Email thread Grant McKenzie to Lee Vandervis 25.2.15 In Confidence- Alleged Fraud

SC454E0591715121715470_Redacted [546868]
Deloitte to Bidrose 4.8.14 – City Fleet Investigation – Matters raised by Councillors

Posted by Elizabeth Kerr

14 Comments

Filed under Business, Citifleet, DCC, Democracy, Dunedin, Economics, Media, Name, New Zealand, OAG, Ombudsman, People, Politics, Project management, Property, SFO

DCC Citifleet: Coroner’s report out

### ODT Online Wed, 16 Dec 2015
Coroner rules on Citifleet manager’s death
By Chris Morris
The man at the centre of the Dunedin City Council’s $1.5 million Citifleet fraud took his own life after being approached about the fraud, a Coroner has ruled.
Brent Bachop, the council’s Citifleet manager, died on May 21 last year, nearly a week after first being approached about irregularities within his department on May 15.
Read more

█ For more enter the term *citifleet* in the search box at right.

Posted by Elizabeth Kerr

8 Comments

Filed under Business, Citifleet, DCC, Dunedin, Economics, Media, Name, New Zealand, OAG, Ombudsman, People, Police, Politics, Project management, Property, SFO

Santa Cull’s idea of standing orders 14.12.15 #xmasface

Santa Dave's xmas present to Cr Vandervis 14.12.15 Council meetingMr Cull to Cr Vandervis: “You, sir, are a liar. Now leave.” [screenshot]

Texts received from Lee Vandervis
Tue, 15 Dec 2015 at 7:48 a.m.

█ Message: Feel free to publicly contrast what I said to ODT reporter Chris Morris with what he said I said on today’s front page.

Lee, just checking – you planning on take big any action over the mayors comments today? Chris @ ODT

Not planning any action over Mayoral comments today because action over Mayor Cull previously defaming me as shonky’ finally got an unreserved apology from him but cost a lot of time and ratepayers money as did the farcical Code of Conduct sideshow. Shame that after all the evidence that I have provided especially what has been confirmed regarding my 2011 Citifleet allegations, that our new Procurement Policy still has not resulted in an independent Procurement manager position to oversee all individual managers’ contracting behaviour . Unfortunately my email programme died last Thursday and is still inoperative. Cheers Lee

REAL TIME
Otago Daily Times Published on Dec 14, 2015
Councillor Lee Vandervis asked to leave a DCC meeting

Exchange erupts on discussion of DCC’s new procurement policy and ‘historical’ kickbacks.

### ODT Online Tue, 15 Dec 2015
Cull, Vandervis cross swords at council meeting (+ video)
By Chris Morris
A furious bust-up saw Dunedin Mayor Dave Cull call Cr Lee Vandervis a liar and order him to leave yesterday’s Dunedin City Council meeting. The extraordinary scene saw both men on their feet, their voices raised as they roared over the top of each other, before Cr Vandervis packed up in silence and left with a parting shot.
Read more

Report – Council – 14/12/2015 (PDF, 143.8 KB)
Procurement Policy (Proposed), December 2015

Related Posts and Comments:
14.12.15 Epere arrested
14.12.15 ORC, DCC – must be the season, minus goodwill, plus fear! and generous pay!

Posted by Elizabeth Kerr (elf)

36 Comments

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