Firstly: No CityTalk was delivered to my central city residence…
### ODT Online Mon, 25 Oct 2010
Confusion as deadline draws near
By Chris Morris
Confusion surrounding Dunedin’s new kerbside collection service could drive up the cost of the scheme for the city’s 45,000 households, the Dunedin City Council is warning. The new service is due to be launched on February 28 next year, but members of the public have only until October 31 to tell the council if they want a smaller recycling wheelie bin as part of the new service.
DCC’s new refuse service
– Due to launch on February 28.
– Cost $63 per household, paid by uniform annual charge (UAC).
– 240-litre wheelie bin, or 80-litre wheelie bin substitute, for non-glass recyclables.
– Existing black bags for rubbish.
– Existing blue crates for glass.
– October 31 deadline to request smaller 80-litre wheelie bin, if required.
Let’s be clear. DCC has completely fudged central city Parking and that particular cloud hasn’t dispersed. Now this mess with household waste collections. Communication is? DCC in own bubble, AGAIN.
Dunedin prides itself on being a university town, with a higher than average number of residents holding degrees. And yet, the Council has no idea how to provide timely sage advice to residents on the matter of cost, convenience and affordability for rubbish collections. Surprising, given the number of submissions Council received from the public. Where’s the follow up?
I have no ability to accept ANY wheelie bin of whatever size. So what are my alternatives, DCC? Where is my letter or a webpage I can consult to get to the heart of the matter?
On the surface of it, as I submitted in writing, with the advent of wheelie bins I will be doing less recycling than ever before – since all of my recyclable waste, apart from glass, has to go to landfill in a black bag. Because, there appears to be no alternative provided by the Council. This stinks.
DCC, WHAT IS CUSTOMER SERVICE? HAVE YOUR COLLECTIVE MANAGERS FIGURED THIS OUT YET? Now, about CityTalk…
Posted by Elizabeth Kerr